Compliance & Onboarding Assistant

Wauko (Pty) Ltd, a dynamic financial services firm in Stellenbosch, is hiring a Compliance & Onboarding Assistant to join our fast-paced team.

This hands-on role suits someone detail-oriented, process-driven, and tech-savvy. You’ll help onboard new clients smoothly and ensure compliance with regulatory standards by preparing FICA/KYC documentation and supporting admin tasks.

You’ll collect, validate, and upload client documents to our compliance platform, acting as the first checkpoint before final review. A strong grasp of legal entity requirements, sharp attention to detail, and the ability to work quickly and independently are essential.

The role also involves key admin duties like database management, preparing SLAs and quotes, and handling post-sign-on internal communications.

Key Responsibilities

Compliance & KYC Support

  • Gather all required KYC/FICA documentation for individuals, companies, trusts, and other legal entities.
  • Review submissions for accuracy and completeness based on legal entity type.
  • Upload and manage documentation within nCino (formerly DocFox).
  • Track compliance progress and maintain up-to-date records.
  • Communicate with clients to resolve outstanding or unclear items.
  • Ensure files meet internal standards before submission to the
  • Compliance Officer.
  • Support the compliance team with general admin, filing, and reporting.

Onboarding Administration

  • Maintain and update internal databases and onboarding trackers.
  • Assist with preparation of Service Level Agreements and client quotations.
  • Help coordinate internal team instructions and next steps once a client signs.
  • Ensure documents are saved and filed correctly in line with our systems.
  • Support general onboarding admin as required.

Minimum Requirements

  • 1–2 years’ experience in compliance, administration, onboarding, or related roles
  • Strong understanding of FICA/KYC documentation across different legal entity types
  • Experience with FICA/KYC systems (nCino experience is a big bonus)
  • Experience with cloud-based tools (MS SharePoint, MS Office, etc.)
  • Excellent organisational skills and the ability to juggle tasks.
  • Strong attention to detail and fast execution.
  • Excellent written and verbal communication skills in both Afrikaans and English.
  • Discretion and care in handling sensitive information.
  • Based in or near Stellenbosch (this is an office-based role).

What We Offer

  • A professional, high-performing team.
  • Systems and training that support your success.
  • Fast-paced, challenging work with real impact.
  • Opportunities to grow in compliance and onboarding.
  • Competitive salary based on experience.

How to Apply

CV requirements: * Please submit your CV and cover letter before 31 August 2025 to careers@wauko.com.

Only shortlisted candidates will be contacted for an interview.

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